Refund & Cancellation Policy

Refund

We will receive and check your return to inform you, and inform you whether the refund is approved. If approved, you will be automatically refunded through the original payment method. Keep in mind that your bank or credit card company may also need some time to process and mail the refund.

 

We only accept payment according to the original payment path, if the use of coupons and other preferential terms, only the actual part of the payment will be returned. The refund time is subject to the bank's actual operating time, normally 3-7 business days.

 

If you have any refund problem you can email us by cvnccrystal@hotmail.com, we will try our best to deal with it ASAP.

 

Cancellation Policy

Can be cancelled free of charge before delivery, if you cannot complete that you can email us.

If the item has been post to you, you cannot cancel the deal for free. When the item is on the way to you, we can contact express company to stop delivery item to you, and you need to pay the cost incurred as a result.